Refund policy

All Sales are Final:

Once your order has shipped we do not accept product returns or exchanges.  This is due to the health and safety concerns in accepting returned personal care products.  We apologize for any inconvenience this may cause and appreciate your understanding.

You can always contact us for any return question at cryowellness.spa@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.